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NEOPAT Digital Content Manager

NEOPAT Digital Content Manager

Position Title: Digital Content Manager
Organization: Northeast Ohio Foundation for Patriotism (NEOPAT)
Location: Northeast, Ohio – Remote

About NEOPAT:
NEOPAT is a nonprofit organization dedicated to honoring and supporting veterans and military families across Northeast Ohio. Through various programs and initiatives, NEOPAT provides financial assistance, educational resources, and community support to those who have served our nation selflessly.

Position Summary:
NEOPAT is seeking a highly motivated Digital Content Manager to join our team. The Digital Content Manager will be responsible for developing and implementing digital marketing strategies to effectively engage with stakeholders, drive action, and elevate the NEOPAT brand across various digital platforms. This role combines digital storytelling with community impact—helping bring NEOPAT’s mission to life both online and through in-person engagement opportunities.

Responsibilities:

Digital Content Strategy & Creation — 70%

This is the core of the role: creating, managing, and optimizing digital content that tells NEOPAT’s story, engages stakeholders, and drives action.

Key responsibilities include:

  • Content Planning & Production: Develop and execute a digital content strategy aligned with NEOPAT’s mission. Write and design content for the website, social media, email campaigns, and other platforms.
  • Website & SEO: Oversee website content updates, improve user experience, and implement SEO strategies to increase visibility and engagement.
  • Social Media Management: Build and manage a content calendar, create posts, graphics, and videos, and foster community engagement across all platforms.
  • Email Marketing: Plan and execute email campaigns, segment audiences, and analyze performance for continual improvement.
  • Storytelling & Stakeholder Engagement: Gather stories, testimonials, and content from veterans, families, donors, and partners to showcase NEOPAT’s impact and build deeper community relationships.
  • Analytics & Optimization: Monitor performance metrics, track engagement trends, and use data to inform content strategy.

Event & Community Engagement — 30%

The second major component connects NEOPAT’s digital presence with real-world community impact, ensuring stories and engagement opportunities extend beyond the screen.

Key responsibilities include:

  • Event Coordination & Promotion: Plan and promote NEOPAT’s presence at community events, military family days, volunteer activities, and resource fairs.
  • Content Capture & Amplification: Collect photos, videos, and interviews from events and turn them into digital stories and post-event recaps.
  • Brand Representation: Ensure all in-person engagement aligns with NEOPAT’s messaging, mission, and brand identity.
  • Community Building: Engage directly with supporters, donors, and partners to foster ongoing relationships and participation.

Additional Responsibilities

  • Monitor and analyze digital analytics to track performance and identify areas for improvement.
  • Stay informed about emerging digital trends, tools, and best practices in nonprofit marketing.
  • Collaborate with cross-functional teams to integrate digital strategies into overall organizational goals and initiatives.
  • Support fundraising efforts by creating digital content for campaigns, events, and appeals.
  • Provide guidance and support to staff and volunteers on digital content creation and distribution.

Qualifications

  • Bachelor’s degree in marketing, communications, or a related field.
  • 3–5 years of experience in digital content management, social media marketing, or related roles.
  • Proficiency in content management systems (e.g., WordPress), email marketing platforms (e.g., Mailchimp), and social media management tools.
  • Strong writing and editing skills, with the ability to create clear, concise, and engaging content for diverse audiences.
  • Creative thinker with a passion for storytelling and driving social impact.
  • Excellent organizational skills and attention to detail, with the ability to manage multiple projects and deadlines simultaneously.
  • Knowledge of SEO best practices, web analytics, and digital advertising is a plus.
  • Commitment to NEOPAT’s mission and values, with a desire to make a difference in the lives of veterans and military families.

Salary Range

  • $55,000–$65,000 annually, commensurate with experience.

Join us in making a difference in the lives of our veterans and military families. If you are a results-driven professional with a passion for creative storytelling, digital engagement, and community impact, we encourage you to apply for the Digital Content Manager position at NEOPAT.

To apply, please submit your resume and a cover letter outlining your qualifications and interest in the role to NEOPAT Digital Content Manager Application. Please submit your application by December 19th, 2025.

NEOPAT is an equal opportunity employer committed to diversity, equity, and inclusion in the workplace. We encourage individuals from all backgrounds to apply.