1. Accuracy and Integrity of Information

By engaging with NEOPAT’s programs, services, or assistance, you certify that all information and documents provided are true, accurate, and unaltered. Any falsification, misrepresentation, or tampering with documentation may result in denial of assistance, termination of services, and potential legal action.

2. Program Eligibility and Approval

Participation in NEOPAT programs and receipt of assistance are subject to review and approval on a case-by-case basis. NEOPAT reserves the right to approve, deny, or modify any request at its sole discretion, based on program criteria, available funding, and other relevant considerations. Submission of a request does not guarantee approval.

3. Documentation and Verification

NEOPAT may require additional documentation to verify eligibility for assistance or participation in its programs. This may include, but is not limited to, pay stubs, bank statements, lease agreements, utility bills, proof of military service, and other financial or personal records. Failure to provide requested documentation in a timely manner may result in delays or denial of assistance.

NEOPAT reserves the right to contact third-party vendors, including but not limited to landlords, utility providers, mortgage companies, and other service providers, to verify the information provided. Your information may be shared with these vendors as necessary to process and fulfill assistance requests.

4. Confidentiality and Data Usage

Providing demographic information is voluntary and will not impact eligibility for financial assistance or program participation. Any demographic data collected is used solely for internal reporting and program improvement to better serve the military community. This information will be kept confidential and will not be shared with third parties without consent, except as required by law.

5. Authority to Act on Behalf of Others

If acting on behalf of another individual, you certify that you have the necessary authorization to provide information and make decisions on their behalf. You are responsible for ensuring that all information submitted is accurate and truthful.

6. Modifications and Updates

NEOPAT reserves the right to update, modify, or discontinue any program, service, or terms outlined in this agreement at any time without prior notice. Continued engagement with NEOPAT constitutes acceptance of the most current terms and conditions.

7. Limitation of Liability

NEOPAT is not liable for any delays, denials, or modifications of assistance or services due to factors beyond its control, including but not limited to funding limitations, verification issues, or changes in program policies.

By engaging with NEOPAT and its programs, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.